Grupo
TELECTRO is a leader in telecommunications
integration of innovative solutions and services
for the corporate and public sectors. We are
a privately owned and operated company, formed
in 1996 to pursue opportunities in the CALA
(Caribbean and Latin America) regional telecommunications
and IT market. Grupo TELECTRO
headquarters are in San José, Costa
Rica and its regional offices are located
throughout Central America and in South Florida,
U.S.A., the prime gateway point to the Caribbean
and Latin American markets.
GrupoTELECTRO prides
itself on being a customer and people oriented
resourceful company, with a customer focus,
professional management, consultative solutions
oriented professional sales staff and experienced-certified
technical teams with a combined telecommunications
and IT industry experience and background
of over 150 years in the CALA Market.
Ranging from telephone systems to corporate
voice and data networks, advanced Call Centers,
broadband and wireless access, VoiP and carrier-class
solutions, GrupoTELECTRO
has become one of the strongest telecommunications
and IT solutions provider and systems integrator
in the CALA region. Our growing base of satisfied
local, regional, multinational and major account’s
customer base and the strategic partnerships
we have forged with world class technology
suppliers and business consortiums with regional
systems and software developers evidence this.
Our diverse product and solutions portfolio,
backed by the strength of our technology partners
and complemented with our consultative-knowledge
based approach, the experience, know-how and
certified training of our professional sales
and technical team make Grupo TELECTRO
the ideal technology partner in market segments,
including banking/finance, healthcare, hotels/tourism,
manufacturing, multinational corporations,
Call Centers/CRM, telecom administrations/operators,
utilities and government, where Grupo
TELECTRO is proud to have an ever
increasing installed base of satisfied customers.
::
Our Mission and Business
Model.
Grupo TELECTRO’s business
model has been based from the start
of the company’s founding on the
following cornerstone principles:
- Mission:
Offer high value, high quality products, solutions
and services to our customers and the markets
we serve.
- Business Model: Grupo TELECTRO firmly
believes that, to be successful, it
has to:
•
Establish strategic
alliances with world class technology
partners to offer our customers
and markets the best products and
solutions.
•
Develop long-term partnerships
with our customers and choose technology
partners that share this model.
•
Provide end-to-end value-added
integrated solutions tailored to
our customers’ business environment
and objectives.
•
Understanding our customers and
their needs in order to provide
solutions that match their specific
requirements and contribute to their
business success.
•
Provide excellent training and
post-sale support to our customers.
•
Grupo TELECTRO’s
team focuses mainly in exceeding
our customers’ expectations.
:: Industry
& Markets we serve
The ever increasing demand and proliferation
of converged voice and data networks,
advanced Call Centers, voice over IP and
network wireless, broadband switching,
transport and access requirements from
private sector businesses, service providers
and government institutions to keep up
with customers and subscribers demand
for more competitive and technologically
advanced telecommunications, IT solutions
and services, particularly in the fast
developing regions of the world such as
the Caribbean, Central and South America,
where they continue to increase at rates
which at one time were unimaginable.
The surge in demand for the latest telecommunications
and IT technologies and services continues
to grow at an steady pace in the markets
Grupo TELECTRO addresses,
and presents significant opportunities
for the products and services Grupo
TELECTRO and its strategic technology
partners offer.
Grupo TELECTRO is well positioned to capitalize
on this growing demand and market opportunities.
::
Company locations
To
accommodate its continuous success and
growth, Grupo TELECTRO
recently acquired a new company owned
modern two story 20,000 sq. feet corporate
building, which houses Grupo
TELECTRO’s administrative
offices, regional Training and Technical
Assistance Center (CTAS), showroom and
marketing operations, engineering, our
growing team of industry professionals
and support for expansion of our Central
American and Caribbean regional operations.
Grupo TELECTRO is presently
embarked on an expansion of its markets.
This expansion is being energized by
Grupo TELECTRO's continuous
successes and the increasing demand
from its customer base and markets we
serve with quality competitive value-added
offerings. To address the regional market,
Grupo TELECTRO has
established sales and customer support
offices on a regional basis.
::
Management & Professional
Team
Grupo TELECTRO has
assembled a team of professionals with
extensive experience in both telecommunications
and IT industries. Grupo TELECTRO's
executive management team averages more
than 20 years of direct individual experience
in telecommunications and IT industry.
The balance of Grupo TELECTRO’s
professional management, sales, marketing
and key technical-engineering teams
averages more than 10 years of individual
experience for each one.
Grupo TELECTRO’s
team has an extensive industry track
record in the telecommunications and
IT fields and a wealth of experience
in building, growing and managing voice
and data networks, specialized applications
and successful businesses. The Grupo
TELECTRO team was chosen for
its diverse and high level of experience
and knowledge on telecommunications
and IT industries, sales, marketing
and management fields, to lead the organization
through this dynamic industry, market
and times.
The combined telecommunications and
IT industry experience of the Grupo
TELECTRO team adds more than
100 years of service in various capacities
with renown industry leaders, including
Nortel Networks, UNISYS, ICE and RACSA.
Phone.:
256-2156 | Fax: 256-3373 | E-mail.: info@grupotelectro.com | San José, Costa Rica
