Grupo TELECTRO’s EDUTEL
Division is our customer modern lab equipped Training
Center, that imparts courses and seminars to customers,
consultants, telecommunication and IT technicians
and engineers, as well as Grupo TELECTRO's
own team of professionals, to keep them up-to-date
on the latest technology advances and certifications.
It is located in San José, Costa Rica.
Grupo TELECTRO's training professionals
deliver customized Off-Site and On-Site customer
training and maintain liaison and collaborative
programs with selected regional higher education
institutions throughout the region, to disseminate
knowledge, help forging new professionals and
build technology and brand awareness.
•
Factory trained and certified
instructors.
•
Professional technical, product and customer
training.
•
Customized Training (Call Center managers/Supvs.
Agents/CSRs, Network Administrators).
•
Training facilities equiped with modern
labs, strategically located in beautiful
Costa Rica, within a relative short flight
time from most CALA region destinations.
•
Training programs to Authorized Distrubutors
and VARs/VADs technical and sales personell
on the areas of Engineering Configuration,
Applications, Proposal Preparation and Technical
Support.
The training programs and seminars are produced
by Grupo TELECTRO in close collaboration
with some of our key technology partners and are
conducted by our experienced team of factory trained
and certified professional technology instructors,
in Spanish or English, in a diverse range of disciplines
that, to name a few, include:
•
Basic telephony.
•
Systems operations, administration and
maintenance.
•
Unified messaging, voice messaging and
IVR.
•
IP Telephony (VoIP).
•
Call Center operations and management.
•
Data networks.
•
Other key disciplines and customized training
programs.
Phone.:
256-2156 | Fax: 256-3373 | E-mail.: info@grupotelectro.com | San José, Costa Rica
