Professional Services

Grupo TELECTRO professional services are designed to assist customers through every phase of projects development, including planning, design, commissioning and post-installation support. We offer a wide range of valuable added services:

Technical Services

•	Design and implementation of voice and data networks and converged enterprise networks.
•	Design and implementation of Call Centers, Contact Centers, CRM, Help Desk and internet-enabled Call Centers.
•	Design and implementation of Intranet and Extranet Data Networks and Structured Cabling.
•	Consulting, Project Development and Management.

Support Services

•	System upgrades.
•	Maintenance contracts.
•	Certified Technical Assistance (regional CTAS).
•	Equipment audits and recertifications.
•	Network performance evaluations.

Outsourcing Services

•	Grupo TELECTRO prides itself on having one of the most experienced, qualified and technology-industry knowledgeable technical-engineering teams in the CALA region.
•	Network operations, administration and maintenance services.
•	Multidisciplinary and multilingual experienced professionals of telecommunications & IT, factory certified.
•	Proposal preparation assistance, including technical/engineering, commercial and legal aspects.
•	Outsourcing of CTAS and Customer Care Call Center facilities.
•	Technical translation and wording.
•	Outsourcing of public telecommunications network design, engineering, project management and construction of professional services (we serve domestic markets and international projects).